Delete your MP TET Practice account

MP TET Practice, by Shivam Soni. This page explains how to have the Google account you signed in with, and the data held under it, deleted.

Before you ask, if you bought full access

Deleting the account ends full access bought in this app, for good, apart from the one exception below. A purchase made in the app is tied to the account it was made from, and a deleted account cannot be brought back. If you later sign in again with the same Google account, that makes a new account with us, and the purchase does not move to it. Google Play still counts the item as bought by that Google account, so it cannot be bought a second time either. Deleting the account does not refund the payment.

One exception: full access that carries no account. That is full access from a promo code redeemed in the Google Play Store app rather than in this app, or bought in a test version of the app older than 0.2.8. Deleting the account removes our record of it too, but it is not ended: signing in to the app again, on a phone where Google Play holds that purchase, switches it back on under the new account.

• If you only want this phone to stop using your Google account, nothing needs deleting: Settings → Switch Google account signs out. The purchase stays, and signing in again with the same Google account switches it back on.
• If you want your progress in a file, save it first, from Progress → Save a backup. Saving a file is part of full access, so it stops working once the account is gone. Your progress on the phone itself is not touched either way.

How to request deletion

1. Email shivamsoni.soni3@gmail.com from the email address of the Google account you used in the app, with the subject “Delete my MP TET Practice account”.
2. Before deleting anything, we check that the message really came from that address. If we cannot be sure, we reply to that address and wait for your answer, so a message that only pretends to be from you deletes nothing.
3. We delete the account within 7 days of your request, or of your answer if we asked, and reply when it is done.

Deletion is done by us by hand, on request, rather than by a button in the app, so that no one who picks up your phone can delete your account.

What is deleted

• Your sign-in with us: your Google account's identifier, email address, name and profile picture link as Firebase Authentication holds them, with the note of which full access the account held.
• Our record that your purchase belongs to your account.
• The rate-limit record for your account.

What is kept, and why

• Your practice progress lives only on your phone. It is not on our servers, so deleting the account does not touch it; uninstalling the app or clearing its data removes it.
• Google Play keeps its own record of your order under Google's policies. We never hold your payment details.
• Crash reports, and the anonymous record Crashlytics keeps each time the app opens, carry a random installation identifier and no account identifier. We do not link them to any account.

Our server's logs, which hold the account identifier and the IP address of each purchase check, are removed automatically within 30 days.

Can I get the purchase back afterwards?

Not if it was bought in this app, apart from the one exception at the top of this page. Once the account is deleted, full access bought in the app cannot be restored, by signing in again or by buying again, unless it is that exception. That is why the section at the top of this page comes first. The exception is full access that carries no account, such as one from a promo code redeemed in the Google Play Store app: signing in again switches it back on.